​Last Updated: December 10th, 2025

Dog and Wellness ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.dogandwellness.com (the "Site"), use our services, or visit our physical location in Austin, Texas.

By accessing or using our Site and services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

 

1. Information We Collect

 

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you ("Personal Data").

 

A. Information You Provide to Us

 

• Contact Information: Name, email address, phone number, and mailing address.

• Pet Information: Dog’s name, breed, age, gender, behavioral notes, and veterinary/vaccination records (essential for safety compliance).

• Account Credentials: Username and password if you create an account on our Site.

• Payment Information: Credit/debit card details and billing address. Note: We utilize third-party payment processors (e.g., Stripe, Square) and do not store full credit card numbers on our servers.

• Communications: Records of your interactions with us, including emails and feedback forms.

 

B. Information We Collect Automatically

 

• Usage Data: IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the Site.

• Cookies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

 

C. Information from Physical Visits

 

• CCTV & Photography: For the safety of our guests and dogs, and for marketing purposes, our premises may be monitored by CCTV. We may also take photos or videos of the park in action for social media content.

 

2. How We Use Your Information

 

We use the collected information for the following business purposes:

• To Provide Services: Processing memberships, booking visits, and verifying vaccination status to ensure a safe environment.

• To Communicate: Sending you booking confirmations, renewal notices, newsletters, and safety alerts.

• To Improve Our Business: Analyzing usage trends to improve our facility and website experience.

• Marketing: With your consent, we may send you promotional emails about new services, special offers, or events. You may opt-out of these at any time.

 

3. Sharing Your Information

 

We do not sell your Personal Data to third parties. We may share your information in the following situations:

• Service Providers: We share data with trusted third-party vendors who perform services for us, such as payment processing, email delivery, and hosting services.

• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your Personal Data may be transferred as part of that transaction.

 

4. Your Rights (Texas Residents)

 

Under the Texas Data Privacy and Security Act (TDPSA), Texas residents have specific rights regarding their personal data. Depending on the size of our business, you may have the right to:

• Confirm whether we are processing your personal data and access that data.

• Correct inaccuracies in your personal data.

• Delete personal data provided by or obtained about you.

• Obtain a copy of your personal data in a portable format.

• Opt-out of the processing of personal data for purposes of targeted advertising or the sale of personal data.

To exercise these rights, please contact us at [Insert Email Address].

 

5. Security of Your Information

 

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

6. Children's Privacy

 

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

 

7. Third-Party Websites

 

Our Site may contain links to third-party websites (e.g., social media pages, partner brands). We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of those websites.

 

8. Updates to This Policy

 

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

 

9. Contact Us

 

If you have questions or comments about this Privacy Policy, please contact us at:

Email: contact@dogandwellness.com
Phone: (512) 900-1832

 

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